How do I contact you?
You can contact us at email@example.com 24 hours a day or call us at 916-834-9354 M-F 9am - 4pm PST. Our address is PO Box 25 Weimar, CA 95736.
Do you make each piece by hand?
Yes, from start to finish, we cut the metal, stamp it, polish it, oxidize it, solder it, love it as our own, and pray that it turns out right. By the time you get it, you're lucky we didn't keep it, we're so darn proud of it.
Do you make custom orders?
Yep. Just contact us using the info in the first question for a quote.
What kinds of materials do you use?
Blood, sweat, and tears, and a lot of sterling silver, fine silver, fine pewter, gold fill, brass, copper, sterling silver fill, silver plate, and leather. All of our piece are LEAD FREE.
Do you realize you spelled "chic" wrong on shabby chic?
Yes. It's a play on words since I named our store "The Vintage Coop". Chickens -- get it?
Why are my letters not stamped perfectly straight?
We hand make everything we sell. The nature and feel of hand stamped jewelry is a beautiful, crafty, unique, and sometimes rustic feel. Nothing is made on a machine. So if you receive something that is not stamped perfectly straight then consider it one of a kind and yours.
What is your return policy?
We do not accept returns unless we make a mistake or for some reason aliens abduct you. If aliens abduct you then we'll take your return but you have to prove it.
Do you ship internationally?
Oui. Si. Hai. Ja. Yego.
Can I have my order rushed?
Yes, please find the "rush order" option in our "Ready to Ship" section. It's an extra $25 and bumps you to the front of the line.
Can I have the back stamped on my jewelry piece?
Not on all pieces but if we're able to then it will be mentioned in the description.
How long will it take to receive my jewelry?
Most pieces during most seasons it will take 10-14 business days. However, some pieces will take longer and during some seasons, such as Christmas, the wait can take well over three weeks.
What types of payment do you take?
All major credit cards, PayPal, and I like chocolate. A LOT.
Do I need a PayPal account to place an order?
Nope. All you need is a credit card, check card, or chocolate. In fact, you don't even need a PayPal account in order to use PayPal. You can use it as a guest. I'm kidding about the chocolate.
How do I store my jewelry in order to keep it tarnish free and as clean as possible?
Well, in a perfect world you should store it in a Ziplock bag with an anti-tarnish tab but in reality you at least should just keep your hands off of it whenever possible, don't wear it in the shower, and clean it every once in awhile with a polishing cloth. Do not use silver cleaner on jewelry as it will remove the oxidation meant to antique the jewelry and darken the stamped letters.
Do you take wholesale orders?
Yes, we love wholesale orders. If you have a valid resale license please contact us at firstname.lastname@example.org
Giants or Dodgers?
Giants. All. The. Way.